Refund Policy
Last updated: 16 October 2026
30-day money-back guarantee
IntoCal is operated by Digiproduct OÜ. We offer a 30-day money-back guarantee on all paid IntoCal subscription plans. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund:
- Visit paddle.net and enter the email address you used for the purchase, or
- Contact us at support@intocal.com and we will help you.
Once approved, refunds are returned to the original payment method. Depending on your bank or card issuer it can take a few business days to appear on your statement.
Renewals and cancellations
Paid plans renew automatically. You can cancel your subscription at any time from your account settings or via Paddle; cancellation takes effect at the end of your current billing period and prevents further charges. If you cancel within the 30-day money-back window you can also request a refund of your most recent charge as described above.
What this policy covers
This policy applies to fees you pay to IntoCal for a subscription plan. It does not apply to payments processed between your own booking guests and you through third-party integrations you connect (for example Stripe) — those are governed by your own arrangements with your guests and by the third-party provider's terms.
Statutory rights
Nothing in this policy limits any statutory refund rights you may have under the consumer protection laws of your country of residence.
Contact
Digiproduct OÜ — support@intocal.com.
